We initially contacted the dealership online and found a vehicle listing that interested us. We then submitted a "Make My Deal" including our trade information, as well as down payment amount. Once received, we decided to visit the dealership for a test drive. We have never been to this location before.
I must admit, I was a little apprehensive and have not visited or owned a domestic vehicle in many years due to what I perceived a "high pressure" sales in the past and long hours at the dealership to complete any kind of purchase.
My husband and I were greeted by Fadi R. when we arrived and within a few minutes we were test driving the vehicle. The online "Make My Deal" information was, not only honored, but the initially quoted interest rate ended up lower than quoted.
Fadi was very helpful and answered all of our questions in great detail. Our purchase, including test drive was completed in about 2 hours. Fadi's customer service and attention to detail exceeded our expectations. Andre, our finance manager was equally welcoming and efficient. We were amazed!
We highly recommend Earnhardt Ford in Chandler and both Fadi and Andre. This has restored my faith in the domestic auto trade and we would definitely purchase another vehicle from both of them.