I have visited this resturant many times and have never experienced any issues except my fries being a little soggy. I can get past the fries being that it is a BBQ spot. Their sauces are excellent and the resturant is always clean. The wings and tenders are my favorites and worth the price! The tenders are huge and all white meat chicken, you can get them naked or with a flavor. The only down side is price. It can be on the pricey side for a meal and not the greatest place for those on a budget. Overall the service is good (it's not a full service spot) you have to get your own drinks and sauces but who cares. If your in the mood for BBQ and have a couple of dollars...then Shane's will curb your appetite.