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| - Relatively new location very conveniently located beside the St. Lawrence Market. I've been meaning to review this site for a while since I've been here sooo many times already since it first opened. Tonight I went again for dinner and the copious amount of ice shavings in my grape leaves prompted me to finally write a review.
Long story short, this is a new site, so the venue is impeccably clean and new-looking, but the staff/service is not up to par (yet, hopefully). The first time we came here for lunch, a server accidentally spilled half a glass of water on my partner. The next few times we were here, service was inconsistent and nonexistent at times. No one to take our orders, no one to check on us or to refill our waters, no one to give us the bill (eventually we walked up to the counter - yes, be proactive here instead of wait for eons like we silly fools did). It became a running thing for my partner and I to casually observe and comment on whether we think service has improved since the last time. To be fair, I honestly feel that they are trying hard to make the dining experience as positive and smooth as possible. The manager (I think that's who the non-uniformed man is?) would personally check on us the last few times and the servers have great attitudes despite us having to repeat or correct our orders sometimes. So maybe the problem is that they are understaffed?
In terms of food, I know some Yelpers have complained about the food here vs at the Dundas location. I honestly taste and see no difference in the amount (still big portions) or quality. The food here is what you can expect at any Paramount. However, my entire grape leaves were filled with ice shavings (amongst other ingredients) tonight, so I had to bring that up to the server. That's not really ok; I thought the kitchen could have been a bit more careful to thaw my grape leaves before serving.
The venue is much less crowded than at the Dundas site even on weekend evenings, so this location might be more preferable if you want more quiet, have a bigger group, or didn't make a reservation.
Food 4/5 - what you would expect at any Paramount. not many main options for vegetarians, but plenty of options for appetizers (which can be meals)
Value 5/5 - cheap! complimentary/unlimited pita bread will fill you up if you prefer to just order one or a few appetizers as the main
Service 2/5
Venue 5/5 - spacious, quiet, clean, bright
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