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| - Mixed feelings about this service. My BF said wonderful things about them, so when he wasn't able to pick me up from the airport one afternoon he suggested I use this service, so I did. I met my driver at the carousel and when I approached her she had this look on her face, I told her that was my name on the sign and she said "oh I wasn't expecting it to be you, etc." strike 1, I started walking and she didn't offer to take my bags - ugh. I then get in the car and she's asking the fastest way to get to my house, etc., it was my understand from our conversation that she would jump on the 215 North, instead she jumps on the 15 North, I'm in the car answering a few work emails and I realize I don't recognize any of my surroundings, what the heck. I ask where we are and she said "the 15 North, I thought you said I needed to take the 15 North" she was upset aside from upset rude. What the heck are you asking me for, you're the driver that is what you get paid for, after that the trip home was totally awkward. Told my BF about the experience and he said give them another chance, so I did, recently I booked a pick up from my home to the airport, the service and driver was much better but I still think $75+tip deserves better customer service.
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