Came here with my family. Have been coming here for years. My step dad Alex is friends with Eric and Phil. We waited for more than 40min to get seated and noticed 2 people got seated ahead of us when they had came minutes after us. We spoke with the manager Clark and instead of just saying he would speak with the people who are in charge of seating us, he kept talking back to my step dad. I don't know what happened to customer service, but it has gone down slowly. Very disappointed.