Is it possible to give a zero? If I could I would because they earned it. My wife went there to order the fiesta salad with no beans, or rice and paid extra for lettuce. The employee there didn't greet my wife and leave the mic phone on, in which my wife overheard this employee call her a bitch. The next day, my wife attempted to talk to a manager about this incident but was on hold for so long, she finally hang up. She had to go in person to get a refund. Be advised that this location is private owned and not part of the Taco Bell franchise. I will be contacting the corporate office.