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| - Not a good first experience. After entering and being greeted by one of the cooks I had to ask if my family should wait or be seated. I was told, through a forced smile, to sit where I like. Three of the four available tables were still dirty. After being seated, we waited 18 minutes before a friendly waitress (Alia I believe her name is-she earns a whole star by herself) asked if we'd been helped. After giving us menus and a couple minutes to look it over, our orders were placed and repeated back to us with, "Your food will be ready in five minutes."
Twenty-five minutes later our baskets were placed before us: a small burger (regular size) and a blt, both with fries (which my wife is pretty sure were Ore-ida brand). The top bun of my burger was stale, about a third of it was chewy and my last bite I could bear was actually crunchy. I left the last third behind. My wife's blt was promised "5 pieces of bacon," and that's what she got: five small pieces of bacon. Three on one half and two on the other, not even enough to cover the soggy bread. The lettuce was wilty.
The custard (described as "premium ice cream made daily") earns the other star. This stuff is pretty amazing, and the only reason I'll go back. In fact, I watched one couple pop in and out with a milkshake each, ordered at the bar. I could tell they had been there's before!
If you don't love ice cream, this place is totally skipable. We had good interactions with our waitress, but the food was disappointing. I'd rather go to Cookout and take it home.
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