I have bought two new cars from them, one in 2000 and one in 2012.
Both times all was fine.
So I start looking two weeks ago for a new Chevy, I see on the website they have what I want.
I call yesterday about noon and they double check and yes it is in stock.
I call this morning at 10 and they check again, it is still there and I have an appointment to look, and in all probability buy it.
I arrive at 4 and am told by Jeffrey Marcus that they don't have it, and he was apparently too busy to call me.
Wife turned down overtime, we live 50 miles, now two of us are in this three hours and are just plain pissed off.
Thanks Jeffrey!
EDIT
I bought a new car yesterday from Ed Bozarth.
Thanks, Jeffie!