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  • whomp whomp whomp... second time using them, and not as impressed or happy. i HATE to do this because of the most amazing experience the first time... but this time around, not so good. I had different techs come out this time, they were nice enough but they seemed to just rush through it (not that i wanted to hang out all day and get my carpets cleaned, but I wanted a thorough cleaning). I asked for the "pet treatment" and I really couldn't tell any difference other then it left a weird hard texture to my carpets that I didn't experience in the first cleaning with Keystone. They also over saturated my carpets and they took almost 2 days to dry!! Unfortunately, these two techs weren't as careful with their equipment and left A LOT of scuffs along my walls, corners and stairs. My cleaning ended up being $140 (2 rooms and a hallway) and pretty mediocre :/. I'll try them one more time and request my first two guys that came out and hope it was just a fluke this time around. Otherwise, I might have to search elsewhere. Bummed.
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