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  • I'm here for the week on business. Upon arrival I was happy with the hotel. Around 1am I was woken up by the room next to me that had an "incident". There was a crying infant and fighting adults who were screaming and banging on the door. I had to call the front desk to call security TWO times before anything happened. This went on for at least an hour. I'm livid about the sleep I lost and discomfort I had to experience. I didn't feel safe to even leave my room. The door was eventually broken into I'm assuming I will attach an image in another post. When I spoke to the manager this morning she offered me a free breakfast and WiFi... really? That's not customer service. I will not be staying here again and I will make sure no one from my company stays here in the future.
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