There is no secret why this place is only 2 stars as an average. Excalibur needs to tell these jokers to shape up or ship out. It is a disservice to customers of the Excalibur to keep this franchise inside their casino. It is expensive as far as burgers go, yes it is Vegas it can be expensive but give us our money's worth. I am complaining because the effing burger buns were stone cold when served. The burger patty was OK that's why I still gave it 2 stars, but how can you enjoy a burger if the buns are not grilled or steamed or made warm one way or the other? Just burgers, fries, and drinks for two guys cost nearly $35? In Vegas I could have eaten in a more grand manner at the Orleans or other places, even at Grimaldi's pizza at the Venetian. Not coming back here at all.