| rev:text
| - I'm wavering between 2* and 3* for this review, so I'll give Modern Steak the benefit of the doubt and give it 3*.
Pros:
-Great ambiance. From the bar to the patio to the dining room to the restrooms, this is a beautiful restaurant. It was almost enough to make me forget I was dining in a shopping mall and is very different from all of the other steakhouses in the Valley.
-Chopped Salad. The GF and I both declared this was the best chopped salad that we've had in PHX. Pretty unique and really tasty. We both said we would go back and eat this and some apps at the bar in the future.
-Pretty good wine list. Not the best in town, but I was pleasantly surprised. I had super low expectations in this category due to my experiences with other Fox restaurants, but the wine list here exceeded my expectations.
-Oysters. High quality Fanny Bay oysters. We love good oysters and these were very good. Granted, the kitchen doesn't do a whole lot to prepare raw oysters, but Modern Steak has a very good supplier when it comes to their oysters.
Cons:
-Arrived at 8:10p for a 8:15p reservation. Hostess said it would be "closer to 8:15p" before we were seated. It wasn't until 8:40p that we were seated and there were several empty tables in the dining room when we were seated. I know they might not have had staff for these tables, but what's the point of a reservation if they don't seat you until nearly 30 minutes past your reservation?
-My steak was cold. Cooked perfectly, but stone cold. I knew it was a bad sign when the steaks were delivered 10 seconds after our salad plates were cleared. They were obviously sitting at the window for a long time before they were sent out. When you're paying more than $40 for a steak, it shouldn't be stone cold. I mentioned this to our server and she said that she would tell the chef. She offered to take it back to the kitchen and cook it some more, but that would defeat the purpose of ordering a medium rare steak if they had to cook it to medium or more just for it not to be stone cold. Other than that interaction with our server, nothing else was said about the chilly steak. No visit from the manager, no offer to comp dessert, nothing. And this was on a table that spent $289 for dinner for two.
The quality of the meat was pretty good, but you can get better steaks at City Hall, J&G or BLT for about the same price. Sides were decent (brussels sprouts and mac & cheese), but nothing that absolutely rocked my world. in the end, we decided Modern Steak isn't a place we would go back to for a full dinner since there are other much better steakhouses in town. Instead, next time we'll hit up the bar for happy hour, get the chopped salad, some apps and a few cocktails and call it an evening. That way we can avoid the cold steaks and lackadaisical attitude towards reservations and customer service.
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