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| - I called on Saturday to get a quote on my tires after receiving a quote from the Discount Tires on Market Street and from San Tan Ford. Wasn't real happy that I needed new tires and I wished I had known about this before Memorial Day so I could have taken advantage of some holiday savings.
Needless to say, I felt pressured from the Market Street guy that he'll give me a $50 discount on 4 Michelin Defender tires for my '14 Ford Focus, but I had to pay for them that day, before I could bring my car in. My car was already at the Ford dealership getting servicing and I was out of town.
Though I have gotten for many years my tires at Discount Tires on all my cars, I felt uncomfortable doing this.
This Val Vista & Ray Discount Tires, it's been a hit or miss with this store. Sometimes I get great service, other times, not. However, i called them and Andrew gave me a better out the door price than the Market Street and I was not pressured to pay for my tires until I was actually going to get them on.
I asked if he would still give me that price if I came in later in the week and he said yes. I had made an appointment for 11 am for Wednesday, but my husband wanted the tires on the car today (Monday). So, I called in about 8:30 am and spoke with Todd to bring my car in about 11 am.
Mike helped me as Todd was busy on the phone. Mike was very friendly and said my total would be $548.48, which I had written down Saturday it was $548 when talking with Andrew. Before coming in, I thought they would try to get me to get a Discount Tires credit card, which I did not want one. They did not do that. In fact, the sales transaction was so quick and it was over in just a few minutes.
They put new tires on my Focus in about 45 minutes. I was out the door. I had asked Andrew while waiting for my car why he was able to get me a better deal than the Market Street store. He said that he knew there would be a $70 rebate on the Michelin tires starting Sunday and knew that when I came in, that coupon would be on.
Also, that was a $70 mail in rebate, which I did not have to mail it in, rather, they gave me the discount on the spot and Discount Tires would mail in the rebate on their end. That saved me the hassle.
Andrew did a great job at listening to what I wanted, which the guy at the Market Street did not. Andrew saved me money, didn't pressure me into doing something I didn't want, and everything from bringing in my car, paying for things, leaving was super easy.
The store was super cool - very nice A/C, in fact, a little cold, but nice compared to the Arizona heat. I had to run a bunch of errands after Discount Tires and those Michelin Defenders are very nice. The car rides much smoother and quieter.
Thank you Val Vista & Ray store - Andrew, Mike and the guys that put on my tires. :) We are safe once again.
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