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  • ABSOLUTELY UNACCEPTABLE. Its already hot outside. I expect atleast to be able to eat comfortably not swimming in sweat! My son has asthma and could barely breathe! Its a shame me and my family are regulars and love the food here. My sons favorite dish is the kfc. We have been out all day and didn't eat to save our appetite for dinner so we decided to stay and still eat because they actually had the chicken today. Thats one more thing too. You never know when they wonmt have something on the menu. Last week they had none of the fried chickens! ALL OF THE CHICKEN WAS UNAVAILABLE. And this is an ALL YOU CAN EAT?!? And the squid bulgogi is NEVER available. Why don't they just take it off the menu if you don't even serve it anymore?? Now every single time we come, we are either greeted by the hostess or not. You have to really try to figure out what day is a good day when these people aren't in a mood. Almost every single time we come, they are never smiling. And talk to you as if its such a bother to them to have to take you to a table and explain the rules. Its as if they really hate their jobs and take it out on us customers. What kind of hostesses are these?!? The lady that had a red shirt took us to our table today. With a very annoyed and condescending tone, asked us if we've been here before we said yes and she continued to tell us the rules with the same tone. Not once did she smile and had the expression on her face as if we had done something horrible. I've worked in the food industry and understand when a customer is being really unreasonable and rude. And since I understand that, me and my family ARE never rude yet we still get treated like this with the VERY FIRST person that is supposed to take care of us. We always just let it go because the service after that is usually okay and the food comes out really quick. But tonight was the absolute worst! Appetizers were super slow, drinks didn't come until 20 minutes later, not even getting refilled until conpletely gone, grill kept turning off and our server did the best he could to fix it but was still cooking very slowly, we were getting meats that we didn't even order and find out the server made a mistake and it was for the other table, and most especially it was HOT. I suggest no one comes here during the summer since their ac is broken!
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