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| - Pros: server was great, food was good, nice atmosphere.
Cons: very rude barista, bad coffee and food overpriced
This was my first time at Lucky's and I won't be returning. Upon arriving we decided to have a couple coffees while we waited for our table, this is the rude conversation I had with the female blonde elderly barista:
"What's a papa mocha?" I asked
"It's the same as a mama mocha but with more fat" she annoyed-ly answered
"Ok, then what's mama mocha?" I asked further
"Are you asking me what's a mocha?! It's cooofffeeee.....chooooccooolaaaate...." She responded like I'm an idiot.
"I know what a traditional mocha is" I said
"I'm asking you if there's something that makes a Mama mocha different than a regular mocha" I asked again.
"It's a papa mocha with less fat". She responded to my shock
"I'll have a medium coffee please. " I surrendered.
She continued being rude, this time about me giving her my name instead of cash to pay for the coffee. This was my first time. How was I supposed to know that she started a tab for me!? I was just trying to pay for my coffees.
Then we sat and ate. Host was nice. Coffee was terrible. Like that vacuum packed brick of coffee you buy from the corner store when you're really broke, bad. So on our out way out we complained to the rude barista about the coffee:
"I just wanted to tell you I really didn't care for the coffee." I said
"Well that's the first complaint I've ever had about the coffee in 18 years" she said
"Well, still, it's really quite awful, sorry. Do you know the brand of coffee you use or where the beans come from?" I asked
She didn't answer me because she had no idea. Another barista said Caruso's in Brecksville. She made sure to tell me they roast it there.
Anyone who knows anything about coffee knows that it doesn't matter Where it's roasted. And any barista worth half a cent, who cares even the slightest about coffee knows where the coffee is from. For the record Caruso's coffee is a business that buys the lowest grade coffee they can and they roast it on site so that even though you're serving coffee that tastes like tar, you can shout from your rooftop, "It's Locally roasted!"
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