In trying to find the Escape Hybrid we thought we'd also look at the Mercury Mariner Hybrid (which is the same car). They had a few at Camelback Ford so we stopped by to check them out. We walked around the lot for a while before anyone approached us (which is the way I like it). The guy who finally came around was very chatty and very helpful. We went inside and he searched all over the Southwest for the car we wanted and then decided that maybe we would be interested in a used hybrid escape. We went out on a test drive through the Biltmore neighborhood (which was crazy since I'd never been there after living here for almost 20 years). After we finished up, the salesman even offered to get us a quote on getting the car painted from their body shop. Pretty helpful.
After considering the reviews of their body shop and how little we wanted a repainted car, we decided to look elsewhere. They were helpful and great, but they just didn't have what we wanted.