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| - This Review is for Lids Store at Miracle Mile Shops:
On Sun Aug 28th, my family experienced rude unprofessional customer service by a Lids employee named Corbin. The Lids store was located in Las Vegas at: Miracle Mile Shops, 3663 Las Vegas Blvd S D018, Las Vegas, NV 89109. My son needed help reaching a hat, Corbin ignored my son and did not attempt to help him. My son asked Corbin if he can use the long tool ( hat reacher) to get a hat. Corbin rudely stated "No! you can't ! What hat do you want!" I was surprised to hear how rudely Corbin spoke to my son. Then, my daughter in law purchased a hat and wanted embroidery done. Corbin failed to tell her how much the embroidery would cost her. When my daughter in law returned to pick up her hat after the embroidery, she asked Corbin about the additional charge noted for the cost of the hat. Corbin did not open his mouth, he just looked at her. As a result, she answered her own question by saying " was the charge for my embroidery added to the price of the hat?" Again, Corbin failed to open his mouth and talk to her. Instead, he gave her a blank stare while shaking his head yes. I am appalled at the treatment my son and daughter in law received from Corbin and his rude unprofessional behavior needs to be addressed ASAP! Corbin should not work around customers, instead he should stay far away as possible from the customers since he is a horrible representative of the Lids Corporation.
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