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  • I've been a resident for 3 years and never had a single complain about this place. When it was Fairview apts, it was great, after they sold it to Robbins Properties and changed it to Madson Southpark in 2016 it's when it started going downhill. They forced renovations in every single apartment and raised rent to $150 more per month. Their management is terrible. They created a forum where residents can communicate, but they delete every single one of the complaints even if the complaint is reasonable. They say that the forum is not place for "negativity", but they are simply trying to save their own image. They scheduled renovations with this contractors and set up a date. As a resident you where responsible of cleaning up the area and taking everything out of the way or if the renovations were delayed bc of you the consequences would come with a fine. So we cleaned up it all for the date they scheduled that was September 1st...our renovation only started on the 20th. So all this 20 days we've been eating out bc the main renovation was to be in the kitchen. When we asked the leasing office what was going on they never knew when the renovations was really going to start and were always passing responsibility to the contractos. Plus we were flooded with all this sorry notices. So basically if you delay it you pay a fine, but if your apartment is upside down for 3 weeks for a delay that is not your fault, it's still your problem. Our neighbors have two dogs and pets had to be in a cage for the entire day during renovation and they were complaining that they had to cage their dogs all these days for nothing because the contractors hadn't start anything in their apartment. I've been so disappointed that I'm just waiting for my lease to end so I can move out. The renovations are a joke. We lost the microwave and good storage just so they could put some useless lights above the stove. The big joke of all this renovation are the doors they replaced in every single bedroom. It is small and don't close properly. Even with the door closed you can still see inside a room. When you leave with roommates, goodbye privacy. If they just kept doing what the other management was doing, waiting for people to move out to start renovation, but they had to put us into such discomfort only for the sake of raising the rent. By the way, it is October 1st and renovation is still not done.
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