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  • hrmMMmmm... for a relatively new hotel, decor looks a little cheese & plasticy to me. Although the sparkles of diamond chains and moving art decor were quite impressive. but the key to my 3 stars for this expensive hotel was the service. Arriving at 8:30pm, our $1000+/per night, wrap around terrace suite wasn't ready. the non-emotionless desk girl advised us that our room can be ready in 5 min or 2 hours. she doesn't know. A phone call would be made to our cell, once the room was ready. are you serious? she then continued to say, "o but if you want a smaller room, it's ready now." wow, why would we want a smaller room when we booked a wrap around suite? whatevs ... long story short, we never got that call, even at 11:30pm. not one appology... we were homeless for a couple of hours ... for the same price, i would rather stay anywhere else. i'm certain service would be better anywhere else.
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