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  • The customer service person here must've had her 7-11 Convenience Store security training which is "Greet every customer who walks in the door". It helps mainly with security to alert you're not incognito. Anyway, she loudly blurted "Hello Welcome to Bed Bath and Beyond"..can I help you find something?" I said, "yes...I need to find the kitchen items"...and she pointed to the right and said' There will be someone there to help you if you need it". So off I went looking for some type of rack to keep tomorrow's roast pork cooking above the dripping fat. They had only one type of tall oval ring shaped plastic that was heat resistant. I was shocked that it cost $25. And even if I had their 20% coupon, I would've balked. It probably would've done the job but I wanted to ask the department employee if he had anything else. Well, he was busy helping some woman asking questions like "Do have have something that would help stuff mushrooms?" I wanted to say, "Yes, your hands and a knife". After trying to look for another employee there, I gave up. It was a few days after Christmas, so I knew service would've been tough to find. I usually shop at the BBB in Tustin/Irvine on Jamboree. And this store plan, size, and appearance looks identical to the one I shop in. So it was kind of familiar, though it's a different world when you step outside (you could see snow falling in the not too distant Mt. Charleston). Prices are OK. I wouldn't call them a discount store. They were doing a nice job in this store replenishing the shelves, so most of the shelves were full. But immediately after leaving there, I walked into Wal Mart next door. I found a turkey roasting pan with a cheaper V shaped rack and two prongs...all for less than $10. Still for a lot of stuff I need, like plates, small appliances, bath rugs and beddings I've bought at their other location, this one is comparable.
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