I purchased a beautiful purse here just over a week ago. My daughter came to town, loved my purse and proclaimed we were going to Nordstrom to purchase one for herself! The two older women and a "new hire" looked right at me said NOTHING and looked away. You lost yourselves a large purchase today because of your snobby, "I'm better than you attitude". Yes I have $$ to spend, but I will not purchase from people like this. How hard is it to say Hi, can I help you? Shame on you!