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  • In general, all Wells Fargo tellers are friendly and helpful. The personal bankers here are fine too. I have only had two problems worth mentioning. The first was the branch manager, who just seemed too busy and stressed out. When she tried to help the banker who'd asked her a question to help me, she went halfway... like someone who wants to appear like they're being helpful without actually having the time to be helpful. Since I rarely have to deal with managers in a bank, I'll hardly hold that against them. More often than not, I'm just using the drive through ATM. My second complaint is that a teller accidentally held on to my debit card after a transaction, having taken it behind the counter. When she called me later to tell me I'd left it, she insinuated it was my fault for being forgetful. I'll split that blame down the middle. Located on the corner of a busy intersection as they are, it can be difficult to get in the parking lot without disrupting traffic. I tend to plan my errands strategically so I only have to enter this bank if I'm heading south or west.
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