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  • Faulty equipment and rude service!! I've come here before and had good service but this time was awful. I ask for 12 min, I go to my room, get undressed, press start button for my bed. First of all the numbers for the time aren't working on my bed. So I'm like ok I'll just count to make sure I'm in an appropriate amt of time. Then after being in the bed for just one minuet my bed turns off. So then I'm naked calling out the door from help. One of the girls comes to help me . She resets it...but when I press start the numbers come back up but I can't tell what they are...I'm calling for her again naked behind my door she says it's for 8. I said my cut off at just 1 min after getting in...I should at least get 11. She then tells me I should switch beds. So now I get dressed and go to another room. We talk in the hallway I ask her to set it for 11. Go in my room, press start and it's for 10 min. Naked again and calling behind the door, she comes back and I ask her if she can set it for 11 like I asked because I had originally ordered 12 and the bed cut off after 1 min. She says no she can't reset it. I got upset, i had been naked, being shuffled to different rooms and not getting the time i asked and paid for. She would not reset it. I don't know why I as the customer have to get less time because of faulty equipment of the business. I just wanted the time I asked and paid for. Faulty equipment and sucky service. Any recommendations for other tanning places in Charlotte?
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