I have enjoyed Penn Station ever since the first time I tried them. I don't think I had a bad experience with the food. There has been one time where I had a bad customer experience but otherwise, all the workers are friendly. They bring you the food and sometimes will take your tray for you. They have 12 different subs to choose from and their fries are really good as well. I would recommend Penn Station over Subway, Jimmy Johns and Jersey Mikes.