We ate lunch at Jin House and my friend ordered General Tso's Chicken. It was so tough and chewing she could not eat it. I tried it and it was true. We let the waitress know and the next thing we know the owner came to the table and told us that he sells 100 pounds of it every week and no one complains. My friend was just trying to explain that it was so chewy she couldn't eat it. She was upset because of the way he was handling her complaint. She said she wouldn't be back and He said he didn't care. We were flabbergasted! We have been faithful customers for quite awhile. I have even purchased gift cards for this place. I don't know if the chef is no longer there and there has been cut backs or what but the quality of the food is not the same/??????? And the owner could care less. He was rude and really shocked us! Bad customer service at this place.