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| - Do not come here, and if you do, do NOT park here.
I'll start with the restaurant. We used to love the restaurant, and we'd visit it upwards of twice a week. The staff new our names and our food orders by heart, they were helpful and friendly, and the food came out on time. In recent months, they've gone downhill considerably. Disrespectful staff, food takes forever, etc. Don't come if you're looking for the Otro that used to be here, now there's just the... other one.
Now for the parking. I parked in the Bethany Shops parking lot when I went to Joe's Midnight Run, because I thought Joe's was a part of the Bethany Shops (there is no indication either way, and the parking lot borders it). I guess it's not, because my car was towed between 12 and 1:30 am. The signs posted do not include the city ordinances and many other required pieces of information, so this action is already illegal. The next morning we go out to pick up my car way out in downtown Glendale, and find an unmarked residential-looking building surrounded by barbed wire, with about 20 people and 3 police cars out front. Long story short, Maverick Towing tried to charge me $195 dollars (illegally; the max is $105) in addition to making my family, myself and 20 other people wait out in the heat for nearly two hours.
If you do park at Otro and get towed, make sure to bring printouts of the relevant Phoenix and Glendale city ordinances.
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