I would give negative stars if I could. I went in minutes ago for two White Mochas, ended up asking for my iced one to be remade because it wasn't made right. The girl behind the counter said it was correct, as she made it, but commented that she would make it again. Not 15 seconds later, the exact same coffee that I had just given to her was put in front of me in a different cup. When I took a sip and explain it tasted the exact same and was still not right, the girl said she didn't know what to tell me because it was made properly and proceeded to say what the ingredients were. She then proceeded to ask me what she could possibly "do to make my drink better" for me, I told her not to worry about it because obviously the drinks can't be made correctly so I would just get my money back and go somewhere else.
Needless to say I won't be back and they obviously need special training at this location (both for drink orders and personality/attitude adjustments)