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| - OMG. Don't bother frequenting the Buffalo Wild Wings on Centennial. We sat in the lobby area between the doors for our 10-15 min wait. No big deal, but the hostess "forgot we were out there". Nice. She takes us to a table, points & walks away. hmmm...ok. (We saw her do that pretty much every time she seated somebody). We sit for another 10-15 min before anyone comes over. Another 30 min later (& after the appetizer gets there), then my drink comes. No napkins. Finally the waiter takes our order. Other people come in after us, get seated first, get thier food, eat & leave & our food STILL hasn't come. Waiter disappeared. About an hour & 1/2 into it, we ask for the manager (who hasn't been seen at all up to this point). She checks on the food & disappears, too. We get up to go pay for what we DID get & are told that she can't do anything and has to get the manager. Really? She's not able to ring up drinks and one appetizer? I told her she better get on it because I would like to pay our bill & go to a place where we can get DINNER. Our waiter comes up front & says the manager is boxing up our food. FINALLY, the manager comes back out (without any food) & says our tab is good, she won't charge us. Gee, thanks. Never again.
We started going to this location after the service & food went downhill at the Montecito location on N Durango. Thier portions suddenly got a LOT smaller & food was way overcooked. The female bartender there was too busy flirting to serve us when we sat at the bar. When she finally did come over, she was obviously annoyed by our mere presence.
I don't know what is going on with this chain, but they won't be getting any more money out of us.
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