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  • Panda Express unleashed Chinese fast food on the masses. It isn't hard to see why this place succeeds, though at the same time they do leave something to be desired. The big draw of Panda Express is the obvious one - It's a fast, inexpensive way to get Chinese food. They have a variety of items, including chicken, pork, beef, soup, egg rolls, and a variety of drinks, both fountain and bottled. The Orange Chicken is, far and above, their most popular item, and is an excellent choice. The place also has a variety of promotional items on their menu on a regular basis. One complaint I have about the establishment, however, is that very few of their restaurants actually have drive-thru windows. The ones I know of that do are Stephanie/American Pacific, Sunset/Sandhill, Warm Springs/Las Vegas Blvd., and Boulder City. There are tons of others, but these are the only ones I know of and have visited on a regular basis. Sadly, the food at Panda is ready-made and waiting under heat lamps. This means no customized orders. Much as I like the food here, I do have other complaints. First and foremost, service is second-rate. Ordering through the box, they often mishear my order. At the aforementioned Sunset/Sandhill location. I said I wanted "fried rice" with my Panda Bowl. The woman said back to me "white rice?" I said "fried rice" again to correct her. So why were the next words out of her mouth "white rice" again? There is no such things as "white rice"; it is called STEAMED rice. This is just one story of hundreds I could tell. Additionally, I usually eat at the Stephanie/American Pacific location, but one time I showed up right at the time it said they opened, and NO ONE showed up to take my order. Your opening time is a contract to your customers, period. BE READY TO SERVE YOUR CUSTOMERS AT THAT TIME. Despite the order mishaps and the lackluster selection of restaurants with a drive-thru window, the food here is quite good. There is bound to be a restaurant near you, so I can give it a firm recommendation. Just be sure you visit a stand-alone location, as grocery store/mall locations often don't have the complete menu.
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