I have been taking my dog Delly to gateway ever since we got him. They are awesome especially if you have little emergencies, that honestly happen time to time when you have pets. I LOVE DR. ABBY! she is the most sweet and kind person. She has always seemed so loving towards Delly. Yes the line is usually pretty long so I'd recommend getting there as early as you can, but that's the price you pay for good vet services, cheaper prices, and awesome personnel. I give them all an A++