I love the flavor sat these stores, and they are all consistent, so there's no trauma trying a new one.
This location just seems troubled.
Last night we went in to power up before a meeting and once again there was one person working, two people ahead of us waiting, and one at a table. The one at the table waited a while only to have send her sandwich back as it was supposed to be a salad. The worker dumped the innards into a bowl, but she was gluten intolerant and had to wait awhile to get a new one.
We finally got ours, tasted fine. My Avacadoloca had an odd texture, like baby food. I got half the sugar and it was good, once I got past the slime factor.
The little woman got her Island Green and didn't mention it which means same flavor.
All in all I think they would really benefit themselves and us by having two people work at all times.
I've never been there during a rush, and I've never gotten my smoothie in less than 15 min.