Waited a couple weeks before checking IKEA out in an attempt to avoid the worst crowds. My wife and I went on a Friday evening and it really wasn't too bad. There were still a lot of people there, but no crazy long lines and it wasn't elbow to elbow. We had plenty of space to walk around and look at everything. We bought a couple of pieces of furniture, unfortunately one had a broken piece that we didn't discover until we had put over half of it together. It was a small piece to break, but we couldn't finish putting the item together. I went back the next day to see if we could just get the broken piece replaced. It was a short wait in line and then they replaced the broken part and I was on my way. The customer service was excellent and we are very happy with the items we bought as well.