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  • Never. Again. About twenty of us were here for dinner last night. It took a while for all of us to arrive, and when they took our orders, I was one of the last people at the end of the table to order. I asked for a barbecue chicken pizza, no special crust or anything. A while later, they started to bring our orders out. It probably took close to 10 minutes with all the people, starting with the opposite end of the table. After they got down to my end of the table and got everybody else their orders, I was still waiting for mine. A few minutes later, I asked the server what happened to my order. She went to the kitchen to check, and apparently they didn't start it. OK, I guess. Everybody else is already eating, but I can wait a while longer because they may have missed my order. My friend had ordered the same pizza, but with a gluten free crust. She offered to trade me a piece now for one of mine later, and I gratefully accepted. At least five minutes later, the server brought out a pizza. But I realized that it was gluten free, not the standard crust. This second mistake was absolutely not acceptable. Yes, they did finally get my order correct on the 3rd try. But at this point, everybody else had either finished or almost finished eating, and I upset and embarrassed that I had yet to start. The pizza didn't taste as good to me as it might have tasted normally, although I found the slice from my friend to be just average anyway. On top of this, all I got was an apology from the server, not an apology from the manager and definitely not some sort of coupon or discount to make it up to me. That would have saved them at least another star on this review. Moral of the story: Do not take your large group here. Maybe one companion or a small group is fine, but look somewhere else if you want to make a large group happy. It's a real shame. I wanted to try their duck tacos during happy hour some time, but it's not going to happen now.
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