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Attributes	Values
type	rev:Review
dateCreated	2009-10-19 00:00:00 (xsd:dateTime)
itemReviewed	Luxor Hotel and Casino Las Vegas
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	WORST hotel experience of my LIFE !! "Why" nice people of cyberland ask? I am not a diffiicult to please type person - I can do it "up" or I am can be fine in a motel BUT I am a stickler for nice service!! I just think the whole HOTEL needs a staff makeover! Here is why: 1) Upon check in not so much as a greeting - treated like CATTLE and worse an INCONVENIENCE to the front desk staff. It was like pulling teeth to ask a question about where to get tickets for Carrot Top - They were just short of rude. Was checked in without so much as a glance. 2) My friend and I were walking around and yes bad girl I am ocassionally have a cigarette - smoking is not everywhere in this hotel! As I ABRUPTLY found out! (Although a LOT of people were smoking in the area I was in by the giftshop upstairs). This 350 woman with a BAD dyejob actually YELLED at me to "extinguish" my cigarette - rather than argue I said "sorry about that" and proceeded to put it out. Well this was not "good enough" for this scary looking SLOB who apparently "worked" at the giftshop. She then YELLED at me (everyone looked) and shrieked "I said NOW RIGHT NOW !!!" - well I yelled something back and yelled at HER "WHO ARE YOU SPEAKING TO YOU MISERABLE BITCH???" She then raced back into her "store" probably to woof down the rest of a bag of chips or some more "anger" pills. Again THIS was not necessary - ESPECIALLY since others were smoking as well. I was three feet off the ground after this!! 3) Starbucks in the lobby - lined up and a red headed kid that was "jacked up" on goodness knows WHAT was making a mockery out of saying (loudly) to every customer "hey hey hey how are YOU today?" and what costs 1.79 in my home city was 4.20 there for the EXACT same thing a joke its funny a nice older gentleman from Minneapolis simply blurts out "I HATE THIS PLACE" I grabbed his arm and said "They won't be seeing ME back HERE ever again! THIS place treats you like cattle its a disgrace!" he wholeheartedly agreed! 4) The "Spa" is a joke and a rip off! Was greeted (in all fairness) by NICE front desk ladies - went into the back for my half hour massage only to be greeted by a jacked up very HYPER 60 + year old woman (too much overpriced Starbucks in the lobby? Methamphetamines perhaps?? This woman was jumpy AND hyper!!) who SWORE there was no "available" masseuses - it was 8:00 AM I pointed out to her - she FINALLY begrudgingly said she had one "available" but (horror and shock her) was a MAN!! I said "I do not care". Well they did not even have a shower cap for me - she handed me an empty BOX then when I said to her it was empty she looked at me like I was crazy. She then tells me to get into the hot pool then barks at me to "get out there is no time to shower" (and I am paying 75 + bucks for THIS?) Well I get the massage and the guy rips me off by EIGHT minutes because I did not "opt" for the "hour for an additional 45 dollars!!" Was I pissed off? You bet! and of COURSE they all have their flipping hand out - literally - for that "precious tip". If I would have looked at the time I would have marched up to that "front desk" for a REFUND! Just disgusted at this point - what are they running there? Who knows I will NOT be back! The woman was a hyper unprofessional pain in the ASS !! Save your money ! 5) ahhh last but not least the "hotel bar". My friends flight got cancelled and she joined me for a drink - well the bartender should be out out to "pasture" as clearly he is too old and his customer service skills have lonGONE! We sat down at the bar and he (bartender) pulls a single dollar bill out of glass likes its the anecdote for rabies and stashes it behind the bar. We order our drinks and pay with a 20 dollar bill and he is actually WAITING to see what I "tip" as he puts my change down and WAITS !! I simply ignore this asshole and LEAVE the "change" in front of me. Well he is "watching" the "change" I have in front of me and never asks us if we'd like another as his beady eyes are on the "money" in front of me the whole time - never mind asking us ladies if we'd like another or even bother to empty our ashtray the whole time we were there. I have NEVER not "tipped" but I tell you as he was still "looking" at my "change" I scooped up every cent and threw it in my handbag and blurted "you get what you PAY for!!" I thought his eyes were going to pop out and he was going to lunge at me over the bar!! Lesson learned do NOT drink at the lobby bar! The old bartender is desperate and greedy who has no concern (or business for that matter) in a "service" job of that magnitude! 6) They do NOT change your sheets either!!! Paying top dollar to stay in this dump and they cannot even do their JOB! 7) Some woman down the hall was yelling and screaming at someone late at night - obviously upset at her husband....or maybe it was the same "experience" I had had at this lovely dump! I sure didn't need to hear THAT!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Cindy

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