This place used to be good when Hector owned and operated it. At that time they also had competent staff. It has recently with the past few years turned over many many times. It seems to get worse each time I give it another try. Their bagels are pretty good when they have them but often the service experience and the lack of inventory makes you want to jump through the glass window. By the time my church lets out on Sunday they are usually down to the weird bagels and no sesame or poppy. If there are more than two people in front of you when ordering, just run like hell.