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  • Seven day stay between Christmas and New Year. I cannot believe this is an Embassy Suite, it did not impress me one bit. Dirty beyond belief. I found dirt on the ceiling, dirt on the floor and DIRT IN THE SILVERWARE DISPENSER CONTAINERS @ BREAKFAST AREA. I was with a group and the arrangements were made by someone else, but I certainly would not have stayed for seven nights if my wife had not insisted I shut up about it. Management will be hearing from me and hopefully no one gets sick eating here cause this place does not pass the basic cleanliness test for any health department. I have stayed in some of the creepiest hotels in America cause I am a cheapskate when I travel alone. This matches some of the worst places I have ever stayed in for being dirty and in disrepair. Towel rack off the wall, interior door off the hinge, Mold/dirt on ceiling in room and in the big atrium. (just look up when you are in the Atrium and you cannot miss the big black marks on the ceiling around the air ducts.) Carpets are filthy. Seven days here and I did not see one vacuum being used. The maids all had a small broom and dust pan for cleaning. I have never reviewed a hotel room until this moment and now I will never stay in another hotel with out reading reviews. Pool was filthy and lots of missing tile, cracks and leaves in water. I did swim one time, but couldn't bring myself to try it again. Birds in the atrium while food was being served. A dog was led through the atrium during breakfast. How do they get away with this. Friendly staff and they jumped right on fixing the broken stuff, I give them credit for that. but dirty silverware was the final straw for me. I had two relatives who live in the valley and both said the same thing regarding this hotel after they stayed here in the last 16 months. Wish they had said something to me earlier. Hey Hilton, are you listening to this?
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