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| - there is a fabulous smell, you will see everyone remarks on it....and no smoke. nice rooms, but horrible, extremely cheap fold out bed. great bathroom, really nice towels. everyone remarks on the tv in the bathroom...nice but our sound didn't work. we even told our bell man before he left....and it didn't get fixed.
decided to try the 3 course meal in the hotel, and stopped for a drink in the lobby before the restaurant opened. there were people at the bar, and in the lobby, but it was not busy. bar waiter had to be the worst waiter in the world. he came to help us pretty quick, but was clueless on what tequilas they had. i then told him what i wanted, my friend ordered vodka on the rocks, and after almot 10 minutes and no drinks, we gave up. he then greeted us in the restarant, where we told him to bring the drinks to our table. great restaurant waiter, but even he had no answer to why we didn't have drinks. he came back then said the bar is busy...we could see the bar, very quiet. drinks took close to 25 minutes. great meal in the restaurant.
took the complimentary shuttle to the wynn. we got into an almost full shuttle (one seat left). the driver ran off saying he'd be right back. after an eternity, another person in the van got out and requested some help from the valets. a driver jumped in immediately and apologized for the driver..change of shifts....ok, but to leave a full van of people sitting for over 10 minutes.
at then end of the night, we came to our room, and the fold out was not made up, as requested when we first checked in. it took 3 calls to get the bed made up....and then it was the worst mattress ever. i had just stayed at a place in chicago that had an infaltable matress in the fold out bed....that was a good bed. this was probably the cheapest fold out couch i have seen in a long time.
if any of the drivers, house keeping staff, coctail waiter, or bartender were on his show, all i can say is fired! or maybe the lack of follow through comes from the top....
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