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| - So disappointed with last nights experience at Royal India Bistro!
I had been wanting to try this place, so last night I finally had the chance.
We ordered a bottle of Fess Parkers Pinot Noir 2012 ($60), Tandori Chicken $13 and chicken kabob I think also $13 . The kabob was inedible, (dry, hard and tasteless), so we told the waiter. Another gentleman comes out (presumably the mgr) and apologized and asked if we wanted to try something else. He suggested the garlic chicken, which we agreed to. Unfortunately that to was inedible, so we just shared the Tandori chicken, finished the bottle of wine, then decided to order 2 more glasses of the same Fess Parker Pinot Noir. However, when we got the 2 glasses of wine, it wasnt the fess parker Pinot, so we see the bartender and tell her it isnt the same wine.. She says yes it is, goes to the bar and comes back with a bottle of the FP Pinot and said she had just opened it and poured our two glasses from it.. Interestingly, she is tilting the bottle back presenting it to us, and I ask her to set the bottle on the table. When she does, you can see the bottle is almost completely full. We tell her there is no way that she had just opened and served 2 glasses of wine from that bottle, but she insisted it was, but said she would repour, grabs the bottle off the table and takes our 2 glasses of wine with her.. Im not feeling to great about things at this point, so I get up and follow her to the bar, where the manager is. I tell him the story and tell him if she really had just opened that bottle and poured those 2 glasses of wine, try pouring them back into the bottle... (he wouldnt because it was obvious that not even a full glass had been poured from that bottle). I then tell him that we know Fess Parker Pinot Noir because I used to work for Fess Parker and every Thursday, we would have a sing along at his Wine Country Inn, and all we drank was his FP Pinot, so.. I definitely know his wine..and what she served was not the wine we ordered. (at $16 a glass, we better get what we pay for!)
Im mad at this point for being cheated and walk back to the table. the mgr then brings 2 new glasses and sets the bottle down and apologized and said enjoy. (and yes, that wine was the real Fess Parker Pinot). We then ask for the check and see that we were given a $14 discount for our trouble, but, we had been charged for the "apology" wine ($32), as well the replacement dish of garlic chicken ($20) (that the manger recommended but we never ate because that too was inedible!) I call the Mgr over and tell him there is no way we are paying for horrid food and, asked why he charged us for the wine after all that... welll. he eventually took off the wine and the chicken, but.. I must say..HORRIBLE HORRIBLE Experience and food... Beware what you order.. you may not be gettin what you pay for.. !
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