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| - I REALLY wanted to like this place, it is close to house and I was pulling for it. I had to convince the wife to not go to Harkins Camelview and to give this a chance.
The theater and the chairs were nice, it is clear they invested a lot of money to try to make it a good experience. However I was SO pissed over my experience with the food that it took a full hour before I was able to relax.
Wife and I order each order a drink, she got the Freebird and I got the Rooster Cogburn. Food comes out, turns out the bartender rung in the wrong thing, says don't worry we will get it fixed. I'm not sweating it at this point, stuff happens. We eventfully get the right food, mine is bleh her's is okay both of our fries are cold and gross, not even the catchup could save them. So semi incompetent service, bleh food, we are disappointed but move on. We are late for the movie so I get the check and pay quickly so we don't miss any of the movie.
While in the theater I review the tab.
The item he rung in incorrectly is $10 on a menu, he rung it in at $15. My dish is $10 on the menu, rung in at $15. He charged us for the dish he rung incorrectly, then gave us a credit $3 less than what he had charged.
Normally I would raise this with the manager but at this point I was just done. Hopefully we will get a well run theater in there someday.
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