Frances made our night amazing!! Her passion for serving is unlike any I've ever seen! She genuinely cares about her guests and their experience at the restaurant, which is something I find so rare since most servers only care about money. She told me that she has been serving since the 90's but I think she should be doing a lot more! Her enthusiasm and passion should have her in a managerial position! Or at the very least her base pay should be raised. BJ's is blessed to have such an amazing employee! I would 10/10 request her every time!