I was very disappointed with their service. I went there today with my family and right as we walked in, there was another couple there having breakfast however they had their dog with them at the table. I know that many of the establishments here in LV are dog friendly however they do not normally allow dogs inside unless it is a service dog. This was a small to medium-sized dog and its owners had placed his food on the table and him eat off of the table. Once they left, the bus boy cleared the table and another couple was then seated there without them having cleaned the surface of the table.
When we were ready to pay, I asked the cashier (Angel) to explain their policy for pets. At first, she said that couple is a regular customer so they allow the dog. When I said that this is unsanitary and against the law, her response was: "what do you wanna do, complain?"
I asked to speak to the manager who then claimed they are not allowed to ask if it's a service dog and they allow the dogs into the restaurant.
I have nothing against dogs but I will never return to this IHOP because I do not wish to eat at a table where a dog was probably just eating at.
The manager could not care less but I am sure they will care once the health department gets involved .