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| - In town for Thanksgiving, the family went here during its soft opening ... however, no one told the patrons it was a soft opening, so it just looked like a badly run place - from wrong orders, to a severely misspelled menu (I had fun going through it with copy-editing marks), to what seemed a lack of caring about the patrons with a blase attitude.
As the other reviewer noted, everyone's order came out wrong. No side sauces with the burgers - I had to walk up to the kitchen to get the ketchup and mustard - and none of the burgers came out right.
But, hey, at least we were able to get our order in, unlike the table next to us. I had to grab one of the three waitresses (seems some people called in sick) to get their order taken, and then it was all screwed up (burger done wrong, no sides, no condiments). When I grabbed the waitress again - to have her take care of our problems and the table next to ours, I told her that if it was a soft opening, apologize to the patrons and let them know you're working out the kinks.
The burgers themselves were fine. Nothing great or over the top, but middle of the road. For the price, a little less than what it should be.
All in all, though, I wonder if the numerous number of five-star reviews are real, or astroturfing. I have a feeling it's the latter.
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