I was hesitant to bring my baby here after some reviews I read here but it was the only allergist in my area with some decent reviews and my pediatrician said that this place was fine to take my baby to. It was a pretty crowded waiting room so I was nervous we would wait a long time but we ended up being given a room within five to ten minutes- partly because I had filled out the new patient paperwork at home. Dr. Tottori came in first and gave his assessments and recommendations. After about five minutes another gentleman gave us information packets and epi-pen instructions. Five minutes after his departure a lady gave us a paper re-listing what was gone over for my daughter's treatment. That paper ended up being switched because a dosage was incorrect. At check-out my husband noticed we were given someone else's paper and that was switched- the check-out lady was also swamped with calls and ended up almost forgetting to give us our Rx paperwork but luckily my husband asked if we were supposed to get them still. Thankfully my husband was on the ball as usual or we could have left with incorrect paperwork and no Rx's. All in all I can't complain though because everything ended up as it was supposed to and everyone there was VERY nice. I remembered on yelper had said Dr Tottori was arrogant so I truly braced myself because I do find most Dr's to be arrogant, but he was VERY nice. Next time we go back if we don't have the same experience I will definitely update my review but all I can think right now is that some of these yelpers are the crazy people you see out here in Vegas or maybe didn't practice common sense?