I love Korean fried chicken overall, but would ask everyone to stay away from this The Fry location.
I went with a group of 11 and we were told right off the bat there's 15% automatic charge in tips due to the large group. Thats fine with me but I was surprised given it's an Asian restaurant, this generally doesn't apply or happen. Meh.
Our group was split up into two tables - one of four and the latter of seven. We (larger table) ordered the green onion chicken (large) and soy garlic chicken (large). Food wise, it was just right and filling. I liked the green onion one a lot! It works best if you grab a piece, then place some sauced onion on top. Yummy! As for the soy sauce one, I found it alright - just like any other fried chicken. They also gave us a plate of sweet corn in cheese as Korean appetizer for all customers prior to our orders. It was pretty tasty.
Aside from their food, the poor customer experience is what made me grumpy. It kicked in shortly after we arrived and throughout our meal. This store is deep with the kitchen at the far back. We were sat closer to the door. What ticked me off is the lack of attention to our big group. The waitresses never came by our tables unless we flagged them. Secondly, as a table of seven, they only gave us one bottle of water. The water was gone in four cups, yet they would never come by to refill or check on us. Every time we had to wave them down and doing that was tough too.
It may also be lack of staff but the waitresses would go around to those tables closer to the kitchen. Overall, I don't like the service and would not come back. I'd rather go to the one along Yonge. Why would I pay 15% tips when service was not even on par.