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  • My experience with Dr. Smith himself was fine. Quick appointment, got in relatively on time, quick diagnosis, good explanation, recommends a special pharmacy to reduce costs, etc. Relieved that my skin condition was finally going to be treated. On day 1, would've easily gotten a 5 star review. But as you see, only 1 star above. Long story short, getting a hold of someone at this office to discuss prescription needs is impossible (option 5 if you call). Myself and my pharmacy have left several voicemails (I dont' think I've ever had anyone actually pick up when I call option 5) without call backs. What it boils down to is although I was diagnosed and prescribed appropriately, I can't get the coordination from this office to get my prescriptions filled. When treating my skin condition, I need to apply the medications daily. Having month long breaks between contact with this office and getting my medications makes everything I'm trying to do useless because I'm starting over from scratch. Essentially, I paid to visit the doctor to get diagnosed, but I'm unable to actually treat it because of his staff. Waste of money. I advise going elsewhere to a place with staff that cares.
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