We rented 2 jet skis from this company for the July 4th weekend. We picked them up the evening before and got to lake pleasant super early. After launching the jet skis, we noticed one of the jet skis was giving us an error. It cut out on us twice and wouldn't go over 30 mph. We called the owner who called us back within 15 minutes. Within about 60-90 minutes they were at the lake launching a new one into the water and taking away the old one. They were kind and professional about the whole thing.
If there is one thing I've learned in business, it is that mistakes are going to happen. The difference between good businesses and bad businesses is what they do and how they react when things go wrong. I couldn't have asked for much better service, especially considering that i'm sure this is one of their busiest days of the year.
Their prices are great compared to lake pleasant. For sure, i will rent from these guys next time i need to.