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  • This hotel is the worse hotel I have ever stayed at. The staff is very unfriendly and rude. We got there at 1:05 am as we had some issues in our way there. The guy at the reception told me I lost my reservation as 10 pm is the last time we could have checked in before the reservation was cancelled... 10pm? Really? I had to pretty much beg him to give us a room as it was very late to look for another hotel. After, 10 minutes of explaining to him what happened and pretty much beg him to give us a room he agreed. The room was the WORSE place I have ever been at. Not all the lights were working, the head of the bed didn't even fit, the shower was nasty, the toilet seat was grimy and not fixed to the toilet, the blinds and walls were dirty and disgusting. There were holes everywhere. On top of that, there is no parking and they are NOT helpful on giving you options where to park.... This was our first time in Toronto, so the next morning we asked for directions or tourist guide book or something to help us get around, the dude told us to go to one of the tourism center in the city to get info.... I wish I could give them a -5 stars.... DON'T STAY HERE!
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