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  • I appreciate Chris P. you responding to my review, however my issues with your people trying to sell things to people that they really don't need frustrates me and others...I did not get the chance to address this with you until I had it checked out, but I brought my truck in for an oil change a few weeks before I brought the car in with the light bulb issue and I was told my truck needed the tie rod ends replaced. I was told they were loose and wearing out. I took my vehicle to another mechanic and had the same items your shop pointed out as needing repair and I was told there was nothing wrong with my tie rod ends or anything else dealing with the under carriage of my truck. I know sometimes business may be slow, but trying to take advantage of people will not generate good reviews or repeat customers. Yes, you give a military discount so an oil change at you place, however the stretching the truth of what needs to be done boils down to one of two things; Trying to make money off of unsuspecting customers who may not know any better to achieve the bottom dollar for your store, or mechanics who want to make extra money by spending more time on a vehicle fixing something that really does not need to be fixed. Plain Honest and Ethical workmanship will generate repeat customers and referrals which will exceed the bottom dollar for the store. I know you have a few guys who really care about the customer and will go out of their way to take care of the customer as I have had this experience here and showed my appreciation to the mechanic with an extra tip, but there are a few who are in question of only supporting the bottom dollar of the store. Again, I thank you for the response and I am happy to see someone who cares enough to read the reviews.
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