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  • Went to the Inferno for the first time last night. I've heard a few good things so me and my friend gave it a try. I knew something was up when the waitress thought it was going to be an iffy experience when the waitress complained they were busy and the place was more than half empty. We placed our of 2 half hoagies and a dozen wings. I got a buffalo chicken hoagie with no onions. We waited 25 minutes for the hoagies and mine was not what I ordered. It was like a grill chicken hoagie with grilled onions. I would have sent it I back but I didn't feel like waiting possibly another 25 minutes. Flavor wise, it wasn't bad honestly. But it's the principle that the order wasn't right. The dozen wings were another 15 minutes. Buffalo parm and bacon BBQ wings. The bacon BBQ weren't bad at all. Our issue was with the buffalo parm. They were barely sauced, to point were there was just enough buffalo sauce on them to make them orange. They reminded me of the wings from hooters and they sucked and made me sick. One of the owners/managers spoke to my friend while I was in the bathroom. She told him the cooks are new, still haven't settled in after being open for a year, they opened with only 1 waitress. It was basically a bunch of excuses. They gave us 10% off the bill but she asked to split the bill, the waitress seriously put a drink and both hoagies on one check and a drink and the wings on the other instead of a drink, hoagie, and a half dozen wings on each. Also a table of 6 that came in after us got their food, ate it, and left before we got our complete order. This was an exercise in incompetence. The wait staff, cooks, management all felt like they hadn't a clue what they were doing. I want to try the pizza but if it's not good I'll be done with the place.
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