As far as care is concerned, I feel like my Cavapoo Maui receives good care and attention here. Dr. Venable seems really knowledgable, but the office's time management is horrible. My last appointment was the worst. We waited in the back room for over 40 minutes and saw the doctor for 10 minutes. What should've been a 20 minute tops appointment, ended up taking over an hour. He received his Rabies shot and we left. I'm not sure why Dr. Venable is always running behind, but it's frustrating to waste time there, in a small room with random pet hair everywhere, and an anxious puppy.
Dr. Venable is nice enough and seems knowledgable. She didn't oppose to the medicine I wanted my dog to take either, which was nice. But the dose she gave ended up being too low and she had to give me an extension at a higher dose. That fixed it and he was cured after the extension.
Like I said, the office and doctor are friendly and they follow up after appointments to make sure your animal is doing ok, but the extra long appointments are frustrating. Thankfully he's all caught up on his shots for a while and we won't have to go back anytime soon.